How Do I Contact Air Europa Customer Service?

Air Europa Customer Service: How Do I Get in Touch With Air Europa?

At the time of making the reservation with Air Europa or after that, if you are stuck in such a situation where you want any information related to your journey, such as documents required to travel, instructions for baggage, etc., then you can reach the Air Europa customer service USA. The customer service team is available at every point to make your travel more convenient and enjoyable. Case if you want more details, then go through below. 

Air Europa Phone Number: How Do I Call Air Europa?

Several travellers want to resolve their queries without facing any long process and connecting one-to-one with Air Europa customer service. Then, they can go with the call option. To communicate on call, use the points mentioned below. 

  • Make the call to Air Europa customer service at  911 360 190 (from Spain) 1 844 415 39 55 (USA)
  • Now, make the selection of the language. 
  • Following this, your call will be forwarded. 

How to Call Air Europa From the United States?

Air Europa provides different contact numbers for different destinations so that you can get direct take assistance from the expert of that destination. If you are looking to travel from the United States and want to be more aware of the airline policies, offers available on the flights in the US, etc, then you can call this Air Europa phone number USA 1 844 415 39 55 and then choose the comfortable connecting language. Now, wait for a few moments, and you will be diverted to customer services.

How Do I Contact Air Europa?

Connecting with Air Europa customer service is always beneficial as they will inform you of all information which will help you to enjoy your travel conveniently. If you are looking for any alternative modes other than call, then you can use email and social media handles. To know the complete information, you have to go through the information below. 

  • Connect on email: You will get the option of sharing the queries via email, and this option will benefit you when sharing your query-related documents. If you want to send the email, then you need to tap and attach the documents related to your queries. Now send that email, and within 24 hours of sending it, you will get the revert. 
  • Use social media handles: There are different social media handles on which you will get the page of Air Europa, and on those handles, they regularly post updates about the airline's offers, travel instructions, etc. You have to find the Air Europa page on Facebook, Twitter, or Instagram and, in their message section, mention your query.

How Do I Contact Air Europa Madrid Airport?

There are several airports where Air Europa serves their services, and Madrid airport is one of them. While travelling through this airport with Air Europa, if you want any information such as flight status, lounge access, airport parking, etc, then you can approach their customer service team by using this Air Europa phone number Madrid Airport 911 401 501. This number is for general queries so that you can get all the information related to Air Europa services at Madrid airport. 

Air Europa Phone Number: Important Contact Numbers For Assistance

Several passengers travel with Air Europa as they provide top-rated services, so to manage those travellers, they offer different contact numbers according to their destinations. If any travelers need to learn about these contact numbers, then they should go through the below. 

  • Sales and after-sales information: 1 844 415 39 55 (24 Hours)
  • Baggage: +34 911 360 190 

Office hours: Monday to Friday (business days) from 9 am to 8 pm (mainland Spain time)

  • SUMA customer service: 1 800 518 7626

Opening hours: Monday to Friday from 9 am to 5 pm (mainland Spain time)

  • Air Europa Agencies: 1 844 627 5227

Opening hours: Monday to Friday from 10 am to 4 pm (mainland Spain time)

Other Countries

  • For Spain: 900 649 191
  • For Chile: (00 56) 2 29381525
  • For Colombia: 601 50 88262
  • For France: +34 911 401 501
  • For Mexico: + 52 55 8789 4935
  • For Peru: + 0051 1 652 73 74
  • For USA: 1 844 415 39 55
  • For UK: +44 (0) 20 3499 1090

What Kind of Problems Can Air Europa Customer Care Resolve?

Connecting with the customer service team is always beneficial as they will offer you different information and services. To know about the queries which you resolve by connecting with them you have to go through below. 

  • You can communicate with the representative to make a new booking or modify your previous bookings. 
  • On the departure date, if your flight is delayed or the airlines cancel your flight, then you can apply for a refund by connecting with representatives. 
  • The representatives will help you to know about airport parking availability, charges for parking, etc.
  • You can add assistance to your bookings by connecting with representatives.

How Do I Complain About Air Europa?

While travelling with Air Europa, if you get any issues such as lost baggage, delayed flight, or inability to receive the mentioned services, then you will get the option to make a complain. If you want to know the detailed process, use the below points.

  • Search for the Contact Us page on the official Air Europa website. 
  • Then, choose the complain and feedback form option.
  • A, form will appear, which you have to fill in with genuine details. 
  • Last, submit that form


Air Europa Customer Service: FAQs

Ques: What Time Does Air Europa Customer Service Open?

Ans: The Air Europa customer service is available 24 hours to provide real-time assistance, and this facility will help most travellers who have any late-night flights or travellers who want details about last-minute flights. 

Ques: Which Terminal is Air Europa in Madrid Airport?

Ans: The terminal allotted to Air Europa in Madrid airport is T1 and T2, and the details about your terminal are also mentioned upon your boarding pass, which you will get after the check-in.

Ques: How long in advance can I check in with Air Europa?

Ans: The time at which the check-in window opens in Air Europa varies according to the destination. For international flights, check-in starts prior to 4 hours and for domestic flights, prior to 2 hours.

Ques: How do I email Air Europa compensation?

Ans: You can compose an email to Air Europa customer service for the queries about compensation, but this is a time-consuming mode as the airline will provide you answer within 24 to 48 hours. To send an email, you need to tap on and then attach the documents that are relevant to your queries

Ques: How do I contact Air Europa Suma?

Ans: Air Europa also offers you a loyalty program, which is named SUMA; if you participate in this, then you will be able to earn points, which you can use for reservations, in-flight services, etc. There are different SUMA cards available, such as Silver, Gold, Platinum, etc, but if you need information regarding them, then you can use this Air Europa phone number 1 844 415 39 55 and get help from the customer service team. 

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