How Do I Contact Air Serbia Customer Service?

A Step-by-Step Guide: How Do I Contact Air Serbia?

Air Serbia is the national airline of Serbia with headquarters in Belgrade, Serbia, which operates a network of routes to destinations across Europe, Asia, and the Middle East. In addition, It has been recognized for its high standards of safety and service, and it has won numerous awards, including the Skytrax World Airline Award for Best Regional Airline in Europe. Also, it gives its passengers access to a network of over 1,000 destinations in over 190 countries. The airline also has its code-sharing treaties with several other airlines; however, if you search to communicate with the live person at Air Serbia customer service USA, you should call the person at 1 (718) 725-8642. Thus, speak to the customer service agent on this number and, by talking with them, resolve all conflicts.

How Do I Call Air Serbia?

If you seek to call Air Serbia at the Air Serbia phone number in the USA, you may dial 0800 111 528 (Serbia) / 1 (718) 725-8642 (USA), which you can do from the customer service page. Therefore, 

Air Serbia Phone Number: Step-by-Step Process

  1. Dial 0800 111 528 (Serbia) / 1 (718) 725-8642 (USA), wait to connect the call, 
  2. When it links, you may share your difficulties with the airline person 
  3. The airline asked about some details; if you have, may share them with them, 
  4. And by using the call feature, you can remove all obstacles through the call.

Air Serbia Customer Service: Alternative Methods to Reaching Air Serbia Customer Support 

In addition to calling Air Serbia's customer service hotline, there are several other methods you can use to contact their customer support team. Here are the details of each method:

Air Serbia Contact Form:

You can fill out Air Serbia's online contact form to submit your inquiry or complaint. To access the form, follow these steps:

  • Go to the Air Serbia Contact Us page:
  • Under "Customer services," click the "Fill out our contact form" button.
  • Select the topic of your inquiry from the dropdown menu.
  • Provide your contact information, including your name, email address, phone number, and booking reference number (if applicable).
  • Enter a detailed description of your inquiry or complaint.
  • Add any attachments if necessary.
  • Pawl on the "Submit" button to send your message.

Air Serbia Social Media:

Moreover, if the Air Serbia customer service number can't be linked up with the airlines, you may go for another way, which is social media. However, Air Serbia is active on various social media web portals, which are Facebook, Twitter, Instagram, LinkedIn, and YouTube. Consequently, you can send them a direct message or comment on any posts to reach their customer support team.

Air Serbia Offices:

Suppose you are located in a city with an Air Serbia office. In that case, you can visit the office in person to speak with a customer service representative, which is stated at Air SERBIA a.d. Beograd, Jurija Gagarina 12, 11070 Novi Beograd, Srbija

Air Serbia Website:

The Air Serbia website has a comprehensive FAQ section that may answer your question or provide the necessary information. If you can't find the answer to your question in the FAQ, you can use the chatbot feature or live chat option to connect with a customer service representative.

Air Serbia Customer Support Email:

You can also contact Air Serbia customer support by emailing Include your name, contact information, booking reference number (if pertinent), and a comprehensive description of your inquiry or complaint in your email.

Air Serbia Phone Number: Important Contact Number and Business Hours

There are various essential contact numbers to contact the Air Serbia person via different countries. Therefore, you have to get through the below details:

  1. Serbia- 0800 111 528
  2. USA and Canada- + 1 (718) 7258642* Special assistance: + 1 (888) 3909847
  3. Australia- + 61 39 005 56 99*
  4. Belgium- + 32 (2) 7810158*
  5. Denmark- +45 33 22 31 41*
  6. France- + 33 1 78 900 459*
  7. Germany- + 4 96 920 756*, + 4 96 920 956*
  8. Italy- + 39 066 81 000 34*
  9. Russia- +7 495 374 0531*
  10. Switzerland- + 41 43 55 00 225*
  11. UK- + 44 20 37 695 856*

Business hours: The airline person of Air Serbia is available for you from Monday to Saturday from 6 am to 11 pm, while on Sunday, they are available for you from 6 am to 2 pm.

What Kind of Issues Can Air Serbia Customer Service Resolve?

Air Serbia customer service can resolve various issues related to your flights, bookings, baggage, and other travel-related matters. Here are some specific examples of problems that Air Serbia customer service can assist with:

  • Booking, cancelling, or changing your flight
  • Checking flight status and delays
  • Obtaining boarding passes
  • Resolving issues with overbooking or denied boarding
  • Enquiring about special assistance needs
  • Handling flight cancellations or delays
  • Providing refunds or compensation for flight disruptions
  • Reporting lost, delayed, or damaged baggage
  • Tracking the status of delayed or missing baggage
  • Submitting baggage irregularity reports (PIRs)
  • Filing claims for damaged or lost baggage
  • Obtaining compensation for baggage losses
  • Resolving discrepancies with ticket prices or taxes
  • Requesting duplicate tickets or boarding passes
  • Enquiring about seat selection options
  • Requesting special meals or dietary restrictions
  • Inquiring about priority boarding or lounge access
  • Seeking information about Air Serbia's policies and procedures

If you have any questions or concerns regarding your Air Serbia travel, don't hesitate to contact their customer service team. They are dedicated to providing prompt and professional assistance to ensure a smooth and enjoyable flying experience.


Air Serbia customer service: FAQs

Ques: How do I email Air Serbia compensation?

Ans: Here are the steps to email Air Serbia customer service for compensation; for that, gather your documentation of the boarding pass, flight ticket, and receipts for any expenditure sustained due to the delay. After that, 

  • Compose your email with a brief explanation of the inconvenience caused by the delay.
  • Request for compensation in the amount to cover the cost of 
  • Send your email and, 
  • Follow up. Air Serbia may require additional documentation to support your claim. If you are still waiting to hear back from them within 60 days, you may need to follow up with them by email or phone.

Ques: Does Air Serbia have a 24-hour cancellation policy?

Ans: Yes, Air Serbia offers a 24-hour cancellation policy for flights booked directly through their website or contact centre. This policy applies to flights more than seven days away from departure.

Ques: What is the email format for Air Serbia?

Ans: The email format for Air Serbia is [email protected]airserbia. com. You can use this format to contact Air Serbia for various reasons, such as to inquire about a booking, change a flight, or make a complaint.

Ques: What are the working hours to contact Air Serbia?

Ans: The working hours of Air Serbia is from Monday to Saturday from 6 am to 11 pm, while on Sunday, they are available for you from 6 am to 2 pm.


Can I chat with the Air Serbia 24/7?

Yes, you can chat with the Air Serbia customer service 24/7 whenever you requisite their help. 

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