How Do I Get a Refund on My ANA Flight?

All Nippon Airlines | How Do I Request a Refund on My ANA Flight?

There might be multiple reasons why the travel you have planned with ANA Airlines might get cancelled. In such conditions, where you are forced to cancel the ANA reservation you hold, you can opt to go through them and then cancel from the official website. After getting it cancelled, the most important point to consider is the refund you will get from them. You can go through the information given in the content below to learn about the refund from the airline with the help of the details given below. 

ANA Refund Policy

For a refund from the airline, you must go through a set of rules and regulations that will help you learn whether you can get a refund. For this, you can go through the ANA refund policy and learn about the requirements. The guidelines of the refund policy are as follows: 

  • If the cancellation of a booked ticket is made for the made booking before seven or more days, then you can get a refund from the airline. The refund shall be available to all the tickets irrespective of the ANA fare rules of the booking. 
  • For the booking, if made in the business or elite class of the flight, then upon cancellation, you shall be availed of a complete refund from the airline. 
  • For the refund to avail, you must opt for the original booking mode so that the refund shall be credited to your bank account.
  • If ANA cancels the booking you have, then you will be eligible to avail of a complete refund from the airline. Moreover, you can also be availed of compensation. 
  • In cases when the airline gets delayed or postponed for more than 3 to 4 hours, then you can cancel the bookings and avail of a complete refund from the airline. 
  • In case of a no-show, you shall not be availed of a refund. The complete ticket amount shall be charged as the cancellation fee. 
  • If a lack of documents results in failing the flight’s boarding, you shall not be given a refund for the ticket. 

How Can I Get My Refund From ANA Airlines?

With regard to availing a refund from the airline, there are multiple ways through which the process can be completed, like the online and the call process. You can opt for the mode you want and, hence, get the refund you want from the airline. The modes are hence explained below. 

Online- For the online procedure, you will have to visit the official website and then follow the given steps through which you can place an ANA Refund Request. The steps you are required to go through are as follows: 

  • Reach out to ANA Airlines’ official website, www.ana.co.jp
  • Tap on the My Booking tab and enter the last name of the passenger and booking reference number so that you can retrieve the booking. 
  • On the booking page, click on the reservation you want the refund for, and from the menu options list, click on the Request Refund option. 
  • This will pop a refund form out on the screen. Fill it out and submit the ANA Refund form. 
  • Once done, you shall receive an email with a refund ticket number for future reference from the airline. 

Call- You might also place a call with the airline so that you can connect with ANA customer service for the refund request to be placed. You can get to find the contact number on the webpage and then dial the number. Follow the given steps to find the contact number: 

  • Land on ANA’s official webpage and skim through to reach out to their contact page. 
  • Scroll to the Phone Inquiry section. 
  • You will find the contact number, 1 800 235 9262. Dial and henceforth contact with an ANA executive. 
  • Ask the same to place a refund request for you or help you through the same. 

How Do I Contact ANA Airlines For a Refund Request?

For a refund from the airline, you can go through to contact them for the assistance you want. You can contact them through the below-given methods for help. You can contact them by going through the ways defined below: 

  • Through a Phone Call- For the refund, you can contact the airline and avail of the help using the call process. You can dial 1 800 235 9262 and then connect with an ANA executive for the required assistance. 
  • Via Live Chat- Help for the refund can also be available for assistance using the chat process. You can go through the website for help using this process so as to avail the help you need. From the webpage of the airline, navigate to the contact page and seek help in the chat box. 
  • Through Email- Help for the refund from the airline can also be gained through the email process. You can sight out the issue you have and then send it to the airline through the official email address, salessupport@fly-ana.com. Soon, you will get a revert from the airline for help related to the refund from the airline. The airline shall respond back within 24 hours from when you have raised the query. 

How Long Does It Take For an ANA Refund?

For the refund from ANA Airlines, after you have placed a request for the same, you must then wait for the ANA refund fee. The time that the airlines take so as to give you the refund is as follows: 

  • For the ticket that has been booked through cash or cheque, you can get a refund from the airline within 20 to 25 days from the day you have placed the request. 
  • For the ticket that has been bought through the card payment or via online payment, then you can avail of a refund from the airline early, and the amount shall be credited into the assigned bank account within 7 to 10 business days. 

How Much Does It Cost To Cancel an ANA flight?

For a ticket cancellation, you must pay the cancellation fee. You must pay the cancellation fee of around $400 to $700. You can follow the given procedure to cancel the booking: 

  • Visit ANA’s official website and reach to the booking summary page. 
  • From the menu options list, choose the cancel ticket option. 
  • Provide a reason, and follow your instructions to successfully cancel the ANA ticket booked with the airline. 

ANA Airlines Refund Policy: FAQs

Ques: How will you receive your refund from ANA Airlines?

Ans: You can receive the ANA flight cancellation refund in the source account through which you have completed the payment. You can also get a refund in the form of award tickets, travel credits, or travel vouchers, which can be used in the next booking.

Ques: How do I rebook a Cancelled flight ticket?

Ans: To rebook a cancelled flight, you can follow the normal booking procedure: Official website> Reservations> Tickets> Required Details> Payment. You can then, on the payment page, follow the instructions to make the payment and then get the confirmation of the rebooking. 

Ques: How do I get a full refund if I cancel my flight?

Ans: You must cancel the booking within the 24-hour cancellation policy for a full refund. After cancelling a flight, you must go through the official website and request a refund on the form. You can then get the refund within 7 to 15 business days. 

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