How Do I Contact Emirates Airlines Customer Service?

A Complete Guide to How to Contact Emirates Airlines Customer Service

If a passenger wants to enquire about the connecting flight or baggage allowance and other general queries. If the traveller is wondering about How to Contact emirates? There are multiple communication channels to connect with the support team executive, such as Phone numbers, live chat, Complaint Forms, and Social Media. To know more details about the specific contact method, you need to check the below information, which you will find helpful.

Emirates Airlines Customer Service: How to Contact Emirates?

If you want to know about the recent policies or current discount deals, the passenger will get personal assistance by speaking directly to the Emirates help desk agent. It is better to dial the Emirates phone number at +971600555555 (Dubai) / 1800-777-3999 (USA) and wait until the call gets connected with the agent. If you cannot get linked with the agent on call, we suggest you select the live Chat method to talk to the Virtual Assistant. 

How Can I Talk To Someone at Emirates Airlines?

Emirates is considered the Global Leader in In-Flight innovations. If you require any In-Flight services and get stuck in any situation, Travelers can add all the required services to existing bookings by calling the Emirates customer service assistant. To get a valid number, you need to follow these explained steps.

  • Kindly head to the Emirates Airline's official website.
  • Browse the web page and tap on the help and contact icon.
  • You can find all the available communication channels and the customer service number on the screen.
  • People can dial Emirates phone number +971600555555 (Dubai) / 1800-777-3999 (USA) to talk with someone.

How Do I Contact Emirates Customer Service By Email?

Suppose you are unable to report any security services or privacy issues on call. The customer can contact the support team agent at

The process will take a few days to respond to the raised complaint but provide the best solution for the discussed problem.

How to Contact Emirates Customer Service by Chat?

Customers are looking for the quickest response from the  Emirates Airlines customer service agent regarding flight status, check-in queries, and other general queries. The live chat tool is the best choice if the customer wants to avoid the inconvenience of the call due to the long waiting time. You should know the essential steps to get connected with the Virtual Assistant. Else, check the information.

  • You should reach the contact page on the official website of Emirates Airlines.
  • Scroll the homepage to the bottom and click the help and contact icon.
  • Kindly tap on the live chat link, which says that Start Live Chat; on average, it will generally take 3 minutes to link the chat with the representative, but it can be exceeded up to 8 minutes during busy hours.
  • When you get connected, share the query to obtain an essential solution.

How Do I Contact Emirates Customer Service Through WhatsApp?

Emirates Airlines does not provide Whatsapp customer service numbers, but if you want to connect with them by text, they have alternate text numbers, which you can find on the website. Passengers can text the Airline agent to learn about the real-time flight status and other general questions related to existing reservations. 

  • To find the Emirates Text number, go to their website and tap on the contact page.
  • Find the customer service number on the webpage, and here you will see the alternate text number will appear on the screen.
  • Otherwise, you can also directly text Emirates customer service at 1 888 320 1576.
  • The Assistant will take an hour to revert to the request.

Emirates Airlines Customer Service: Contacts 

Emirates tries to make their Customer support easy to reach by directly calling them at 1800-777-3999 or texting telephone: +1 888 320 1576 (US only) regarding any issues with checked or carried baggage, refund requests, special assistance services, and new bookings. You can also get assistance service for the same problems online without waiting in long queues over a call. You must know the essential steps which are discussed here.

  • To report the problem with baggage, refund, special assistance, and flight bookings online, you must reach the website and go to the help and contact page.
  • The screen will display the mentioned categories at the top of the page.
  • Select the favoured option from the available options, such as refund or baggage.
  • Now, the customer should enter the asked details and proceed further to submit the request to the Assistant.
  • The customer service agent will get back to you within a few days to provide the current updates for the submitted proposal.

How Do I Contact Emirates SkyMiles Customer Service? 

Suppose that you are a Blue member of Emirates Skywards and you want to know basic information about the earnings or spending with Skywards Miles. Then, in such regards, the suitable options that are given to the passengers to get assistance immediately are referred to both by phone call or email address. To get with such options, you need to method by method read the steps to connect for assistance. 

Method: 1 Contact by phone: As you choose Emirates Skywards contact number for the help which you wish to get directly from the live person, then you shall follow the call steps as prompted here. 

  • Dial Emirate SkyMiles customer service number +971-600-544-445 
  • Pick the language to communicate easily with a live person 
  • Now you are going to listen to different commands with primary miles services 
  • Select the one for issue and automatically call connects with a live person 
  • Lastly, when a call is chosen to approach the expert, you have to wait for a few minutes
  • Finally, you get the option to reach a representative and receive instant guidance obstacle-free. 

Method: 2 By Emirates email address: In case you cannot approach a live person by phone assistance, then you can derive another option for help, which is referred to be email support. The email address to use for service shall be to compose a query with and request for assistance.

What kind of issues can Emirates Customer Care Resolve?

If you need to wind up the issues and you have selected the Emirates customer care option and want the references for the queries that get resolved with the help of a customer care assistant, then read the following passage. 

  • Ticket change/cancellation 
  • Reimbursement and refund-related queries 
  • Class upgrade 
  • Delayed or damaged bag support
  • Take the check for your flight status 
  • Special assistance and further requests 
  • Rescheduling of flight ticket. 

Emirates Airlines Customer Service: What Are My Rights If My Emirates Flight Is Delayed?

Emirates provides certain Available Assistance and benefits to customers expecting long delays in the scheduled flight if they meet the Eligibility Criteria. The benefits are described below:

  • Airlines provide meals and refreshments during the waiting time, including two telephone calls, faxes, or emails.
  • Passengers will get accommodation for one or more nights if the flight is delayed or departure is scheduled for the next day.
  • The transportation service will be offered for the surface between the Airport and the accommodation.
  • If the scheduled flight is delayed for more than five hours and you choose not to board the flight, the Airline will pay the reimbursements for the unused tickets.
  • Reimbursement will be transferred within seven days.
  • You will get compensation of EUR 250 for 1500 km, EUR 400 for more than 1500 km, and all flights between 1500 km to 3500 km.
  • EUR 600 will be offered for all the flights.

Terms and conditions to get the reimbursement:

  • Holding the confirmed reservation for the delayed flight is mandatory to get the reimbursement.
  • It would help if you met the valid check-in deadline until you receive any notification from the airline for the cancellation or delayed flight.
  • The flight must be delayed for three or more hours, and it is between 1500 to 3500 km.
  • The Emirates must operate the delayed flight.
  • The Airline reserves the right to reduce compensation by 50% if rerouting is offered to the final destination within the scheduled arrival time.

How Do I File a Complaint With Emirates?

Ans: Suppose the customer wants to file a complaint with the Emirates for not getting the promised In Flight services or other inconveniences such as lost baggage or delayed flight and staff behavior. The passenger should submit the complaint form, which is available on the official website. Here is the guide to get through the complete process and get the resolution for the raised issue.

  • To report the problem through the complaint form, you should go to the link that says 'file a complaint,' which is accessible on the contact page of the Emirates website.
  •  You will find the link at the bottom of the web page; click on it.
  • Now the customer should enter the required details, for example, name, email, phone number, Emirates Skywards number, country, and problem details.
  • Tap on the submit icon.
  • The Airline will provide a refund/replacement/reimbursement for the damage or inconvenience.

Before filing the formal complaint, you should call the customer service agent first or must keep a record of all the email or chat with the help desk Assistant. You can find all the necessary contact details in the above information.

How Long Does Emirates Take to Reply to Complaints?

The time taken by Emirates customer services for the complaint you make only depends on the medium chosen by the passenger. However, if you have created an online complaint, then it will take 7-10 business days, but in reference to written complaints, 30-60 days is the minimum to get through issues. 


Emirates Airlines Customer Service: FAQs

Ques: How do I contact Emirates Skywards by email?

Ans: If you want to purchase or redeem the Emirates Skywards membership, you should contact the support team executive directly by phone. Otherwise, if the number is not reachable, it will be better to send the official mail to, which is available 24 hours a day and seven days a week to assist the passengers. 

Ques: How do I contact Emirates customer service in the US?

Ans: There are two ways to reach the Emirates Customer Service team in the US, which you find here.

  • Emirates Customer Service Phone Number USA: 1800-777-3999.
  • Emirates Text Number: 1-888-320-1576.

Ques: How do I call an Emirates flight attendant?

Ans: Passengers who are ready to travel with Emirates and want to know How to call an Emirates flight attendant. Every flight of Emirates seat has a flight attendant call button in the overhead bin right to the reading light. Kindly press the button, and the flight attendant will come to resolve the concern.

Ques: How do I contact Emirates Lost and Found?

Ans: In case the traveller left the Airport without filing the lost item complaint with the help desk service. It is mandatory to report the complaint within seven days of the incident either through a call at the Emirates Airline help desk number or by fill out the lost form, which is available on the website.

  • To file a complaint of a lost item, such as a personal item, carry bag, or checked bag online, you need to go to
  • Click on help, as the lost property icon will appear in the section tap on it.
  • You can see the link lost property form; kindly select it.
  • The passenger must fill in the essential details such as personal details, ticket details, lost item information, Attachments, and problem description.
  • Select the submit icon, and the customer service team will try to find the lost item within seven days. Else. They will provide the claim for the lost item.

Ques: How long is Emirates Skywards valid for?

Ans: Suppose you have Skywards miles gifted, bought, or transferred to buy Emirates tickets or any other amenity. Then Skyward comes with an expiry date, which is valid for three years from the time of purchase accordingly. 

Ques: What is the benefit of Emirates Skywards?

Ans: The major benefit that a passenger can take with Emirates Skywards is in accordance with 100% bonus miles, which offers you a 20 kg (44 lb) extra baggage allowance. Moreover, you also do receive priority baggage delivery services. 

Ques: How do I check my Emirates status?

Ans: Suppose you want to check your Emirates flight ticket status. You can use the website's available "Check flight status" tab, wherein you need to enter the PNR number and last name of the traveler, and you are going to receive a complete ticket summary.


Related Post:

How Do I Get a Refund From Emirates Airlines?

How Much Baggage is Allowed On Emirates Airlines?


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