How Do I Contact Finnair Customer Care?

Finnair Customer Care: How Do I Speak to a Live Person at Finnair?

Suppose the traveller has cancelled the booked flight tickets due to a change in plan or other medical reasons, and you want to inquire about the refund or compensation process and other general questions related to an existing booking. Finnair Airlines provides several ways to reach their customer support representative, such as Finnair contact number, 24-hour Live Chat, contact form, and platforms like Facebook, Instagram, and more. You can find all the detailed information about the available contact methods in the below data.

How Do I Contact Finnair Customer Care by Phone?

Suppose you have any questions about the new reservation or existing booking and need to speak with the Finnair customer service agent to discuss the query. Passengers should know the process to connect with their representatives. You can read the details below.

Finnair Customer Care: Step-by-Step Process

  • Travellers should dial the Finnair Customer Care phone number +358 300 871 160 / +358-94-270-49-84 to discuss the relevant question.
  • You may be required to select a suitable language.
  • Now press 1 to make new bookings for worldwide destinations.
  • Press 2 to edit the changes or cancel the existing reservation.
  • Press 3 to enquire about the refund and compensation request.
  • Press 4 to claim missing points.
  • Press # to talk to the customer support executive.
  • Passengers should wait for a few minutes to get linked with expertise as the process takes time due to the long hold time.

How Do I Get in Touch With Finnair Customer Service?

When the person is unable to reach Finnair customer care on call due to a network error, there is no need to worry as the airline provides multiple ways to approach the executive. You can choose the most suitable way to speak with the agent among the available choices of phone number, live chat, contact form, Online support, and Social Media.

Contact the executive via Phone Number: 

A person needs to speak with Finnair customer care on call, and then you should know the essential points. Passengers must dial the Finnair phone number + 358 300 871 160 / +358-94-270-49-84 to connect with the representative. It would help if you approached the Airline customer service agent on call Monday - Friday, 7 am - 6 pm and Saturday - Sunday, 8 am - 4 pm. The charge of Euros 1.70 would be applicable.

Steps to connect with the Finnair via Live Chat:

Sometimes, the Finnair customer service phone number is not reachable due to technical error; then, you can quickly reach the help desk Assistant on live chat, which is accessible online. You can use this method to inquire about the Flight status, track the complaint status, refund or compensation status, and general queries related to the flight details. 

  • To connect with the Virtual Assistant on chat, you should visit the Finnair website.
  • Now scroll the portal and click on the Contact Us tab.
  • The screen will show a number of contact ways; choose the live chat.
  • Passengers are supposed to discuss the concern issue with them and get an instant response.

Social Media:

For those who are seeking the quickest communication channel, we suggest connecting with the Assistant on platforms like Facebook, Instagram, LinkedIn, Twitter, and more. You can find all the essential links on the contact page, select the specific option, and then proceed to log in or sign up.

How Do I Contact Finnair Customer Service From the USA?

To talk to the customer support representative, you need to call the Finnair phone number USA +1 929 474 6049 (New York)+1 323 694 7646 (Los Angeles), but the person must know the process. 

  • A person should dial the Finnair US Customer Service phone number +1 929 474 6049 (New York)+1 323 694 7646 (Los Angeles).
  • Kindly choose the language and hear the IVR.
  • Customers should Press 1 for new bookings.
  • Press 2 to make changes or cancel the booked itinerary.
  • Press 3 to enquire about the general concern.
  • Press 4 to discuss the baggage queries.
  • Press * to connect with the live agent.

You should share the relevant issues with the customer support agent when the call gets linked to get the needed solution.

How Do I Contact Finnair at Helsinki Airport?

In case the Finnair travellers need to enquire about the lounge facility at Helsinki Airport or have other questions about check-in or departure time. You can contact the representative via the Finnair Helsinki airport phone number 020 708 000 by following the given information.

  • Passengers need to dial Helsinki Airport phone number 020 708 000, which is available on Monday - Friday 8 am - pm.
  • Kindly choose the preferred language and then hear the automated IVR instructions.
  • A person should Press 1 to make general queries about Finnair Airport services.
  • Press 2 to get access to the Airport lounge.
  • Press 3 to book the parking slot.
  • Press 4 to enquire about the departure terminal of the Finnair-specific flight at the Helsinki Airport.
  • Enter # to speak to the Airport customer service authority.

You may be required to wait for 2- 5 minutes to get linked with the help desk Agent at Helsinki Airport. After that, you can share the question with them to get an effective solution.

How Do I Contact Finnair Plus Customer Care? 

Finnair allows passengers to avail of various facilities. One Facility is Finnair Plus, which provides numerous benefits to the passengers. This guide will give you an idea of how you can communicate with Finnair plus customer care executives.

Speak to the Finnair customer executive through phone 

Phone calls are the direct and convenient method to contact the Finnair customer executive. Use these steps to get assistance from Finnair plus phone number as soon as possible: 

  • Dial Finnair phone number 011 358 9 8180800.  
  • To connect with the Finnair agent, press 2. 
  • Soon, the agent will communicate with you. 
  • The desired support will be provided to you.  

How Does Finnair Plus Work? 

Finnair accommodates numerous facilities to the passengers. Finnair plus customer care will benefit you in various ways. Firstly, any passengers initiate as a primary member, then Finnair tracks your first-year journey. Some of the gifts given to Finnair Plus members are baggage count, earning points on flights, easy upgrades, and several other different services.

Finnair Important Phone Number & Working Hours

If you have booked a flight with Finnair, you must have all the essential information like Finnair's contact number for baggage, lost and found, and Assistance service handy. So you can quickly connect with the executive whenever required.

  • Finnair customer support phone number - +358- 300-871-160.
  •  Assistance contact number - +358-9818-0800.
  • Finnair Plus Programme and Award tickets customer service number - +358-300-871-161
  • Finnair USA Reservation number - +1929-474-6049.
  • The customer service number for general queries is +1 323-694-7646.

What Kind of Problems Can Finnair Customer Care Resolve?

Finnair customer service resolves multiple problems daily to make the passenger's journey hassle-free. If you are having the following issue, feel free to reach out.

  • They are lost or damaged luggage issues.
  • Change or cancellation of booked itinerary.
  • Additions of Special Assistance services or other services.
  • To claim a refund or compensation.
  • Track the refund status and flight status.

How Do I Complain to Finnair?

Passengers are allowed to submit a formal complaint about last-minute Finnair delayed or cancelled flights, lost items during the journey, and In-flight services. You can report the issues via a complaint form, which is accessible online. 

  • People should visit the Airline's official website.
  • Kindly click on the Contact Us tab.
  • Now, choose the complaint form link and then select the category.
  • You must fill in the required information and then tap on the submit icon.
  • The Finnair customer service agent will take a few minutes to revert to the concern issue.


Finnair Customer Service: FAQs

Ques: Can you cancel Finnair within 24 hours?

Ans: Yes, Finnair provides flexibility to cancel the booked itinerary within 24 hours if the reservation is made prior to seven days of the departure. Then, you are not supposed to pay cancellation charges.

Ques: How do I get priority at Finnair?

Ans: If the traveller wants to get priority security, then you must have purchased the Finnair Business Flex fare, Business Classic, or Business Saver ticket; otherwise, if the passenger has a membership for Plus Platinum Lumo, Platinum, Gold, or Silver.

Ques: How do I get Finnair status?

Ans: You can track the Finnair Flight status by visiting the Airline's official website. Here, it would help if you tapped on the flight status icon and then entered the booking confirmation code. The screen will show the live status for the specific flight.

Ques: How do you get Finnair Plus in platinum?

Ans: To qualify for the Finnair Plus Platinum, the travellers must have collected 150,000 tier points or must have elite passengers who have taken at least 76 scheduled flights that are eligible for point earnings.

Ques: What is Finnair's customer service timing?

Ans: Passengers should make sure to contact the Finnair customer Monday - Friday, 8 am - 8 pm and Saturday - Sunday, 8 am - 6 pm.

Ques: How do I become a Finnair Plus member? 

Ans: Anyone who wants to become a Finnair Plus member can quickly join the membership. If you are older than 17, then you can fill out the Finnair Plus form available on the Finnair website. If your age is between 2 and 17, then you have to fill out the Finnair Plus Junior using the Finnair Plus form:

  • Visit the official website of Finnair. 
  • Now, you will see the Join Finnair Plus option. 
  • Click this to fill in all the credentials. 
  • After filling out the form, you will get the registration number. 
  • Now you have to install the Finnair app. 
  • Check your Finnair Plus Digital Card here. 

Ques: How to Book Wheelchair Assistance in Finnair?

Ans: While flying with Finnair, if you need wheelchair assistance for one of your family members, then you can readily ask for help from the airline. Call  +358 9 818 0800 in Finland or you can use the Special Assistance form to get the service. 

Ques: What is Finnair booking reference number? 

Ans: The Finnair booking reference number helps you from the initial phase of the journey to the end of the journey. In some cases, it could help you eleven after the trip. The booking reference number is made up of letters or numbers involving six characters. 

Ques: How do I email Finnair lost and found? 

Ans: You have to be extra cautious regarding your luggage or other items during your air journey. Suppose you have lost your luggage then you will need the method to establish communication with the finnair customer care instantly. Use the email, or you can use the phone number +358 9 81 71 19 68 as well. 

Ques: How do I check my Finnair points? 

All your current point balances will be assigned to you as you subscribe to the Finnair Plus Newsletter. If you want to check your Finnair points, you can start by signing in to the Finnair Plus Website. As you reach here, go to the Point info. All your Finnair points will appear on the screen. These points help you in knowing your tier points as well as rewards points. 

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