How Do I Contact Singapore Airlines Customer Service?

Singapore Airlines Customer Service | How Do I Talk to Someone on Singapore Airlines?

Travelling to your selected destination after getting information about airline policies, charges, luggage allowance, baggage instructions, etc., is always helpful as it will make your journey more comfortable and enjoyable. Most airlines have representatives you can communicate with, and Singapore Airlines is one of them. While travelling with this airline, you will get multiple facilities, such as flight reservations with miles, special assistance for booking premium bookings, different class seats, etc. If, after or before making the reservation, you want to know about the airline's policies, the status of the flights, airport parking, etc., then you can take assistance from their representative, and if you do not have their contact details, read below. 

Singapore Airlines Phone Number: How Do I Connect My Phone to Singapore Airlines?

Singapore Airlines is a carrier in Singapore that operates flights to various destinations. After booking with Singapore Airlines, if you are having any issues with the Airline's services or want to avail of any, you can contact Singapore Airlines customer service at +65 6223 8888 / 1 (833) 727-0118 (USA), as there are different ways to reach the agent. Still, the most convenient way is through the Singapore Airlines contact number, where the human will respond to you immediately with a suitable solution to know the method; follow the steps mentioned below.

  • Dial the Singapore Airlines customer care phone number +65 6223 8888 / 1 (833) 727-0118 (USA)
  • Pick the language of your comfort and the suitable option from the IVR.
  • To make your flight reservation, press 1.
  • To cancel your flight, press 2.
  • For special assistance, press 3.
  • To get in touch with the representative, press 0.
  • The agent will get on the phone in a while and talk to him about your concern.
  • And the human will respond to you immediately with a suitable solution.

SIA Customer Service: Contact Singapore Airlines Quickly

Once you are at the Airport, you can access many services, but for that, you need to be aware of the facilities that the Airport offers. If you are aware of these services, then avail it from Singapore Airlines. However, to know about this, you need to contact customer support at Changi Airport. There are numerous ways through which you can connect with Singapore Airlines' customer service team. We will discuss the mediums in the article mentioned below. 

How Do I Communicate With Singapore Airlines?

Rather than the call process, there are other modes with the help of which you can speak to the live person of the Airline about the consequences you have been facing with the Airline services as there are other online modes that connect you to the agent if the Airline to know about them read the below information, and pick any mode to proceed.

Get in touch with the agent through live chat:

The fastest way to get support from the live person of the Airline, apart from the call process, is through live chat support, where you can chat with the live person about your concerns regarding the Airline services. To know the method, glance at the steps mentioned below.

  • Visit the Singapore Airlines official web page “
  • Slide down the home page and hit the Contact Us option located.
  • Hit the “chat now” icon on the right below the corner of the screen.
  • Type down the issue you have been experiencing with the service of the Airline.
  • Then, immediately, you will get a response from the virtual agent with the solution.

Compose an email to the airline:

Apart from the live chat mode, there is another online mode, where you can email the representative at by mentioning all the problems regarding the services and sending to them. The Singapore Airlines customer will reply to your email shortly. To know the process, look at the steps mentioned below.

  • Open any of the mail applications on your device.
  • then sign up with your account and enter the Airlie email address,
  • Fill the subject space by mentioning your query regarding the Airline service 
  • Give a summary of the situation in the email body and mention the contact details
  • Hit the send button, and then the agent will reply to your email shortly.
  • And respond to you with an accurate answer and help you with the guidance.

Send a text message to the airline:

While from Australia, if you are trying to reach the live person through the Singapore Airlines Australia phone number to speak regarding your PPS club membership but failing to connect with the agent, then you can send a text to the Airline live person at +65 9184 8888 and can request the agent for a callback, so you can discuss your queries and get assistance for the further procedure.

Connect with humans through social media:

You can connect with people all over the place through social media. Likewise, the airline also grants you a process through which you can connect with live people in Singapore through the different social media applications to send you queries to the agent to get informed about the process; look at the points below for steps ahead.

  • Visit the Singapore Airlines official web page or mobile application.
  • On the below section of the home page, click on the Contact Us option.
  • From the different social media applications, choose your preferred option.
  • Log in and compose a message to the Airline by heading to the profile.
  • The live agent will reply to your text shortly and grant you a suitable answer.

Send your query through the WhatsApp application:

Along with all the social media applications, there is another application through which you can connect with the live person of the Airline by choosing the Singapore Airlines contact through WhatsApp from the Contact page, where you can type a message to the representative. To understand the further procedure, go through the steps mentioned below.

  • Save the Singapore Airlines WhatsApp number on your phone: +65 6541 7788.
  • Download the WhatsApp application and then open it.
  • Click on the compose message option at the screen's top right corner.
  • The contacts will open on the screen; choose the Airline number.
  • Write down the message by describing your issues with the Airline service.
  • Attach the document, then the agent will revert immediately to solve your query.

Fill in the customer assistance form:

You can fill in the assistance request form if you have booking inquiries or need to cancel or reschedule your flight; you can choose the option regarding which you need the help of an assistant, and the Airline will help you with the process to know the method of this mode, bring your focus on the procedure cited below.

  • Open the Singapore Airlines official web page.
  • Choose the Contact Us option, then click the “assistance request form.”
  • Select the option regarding which you hold a query.
  • Then, mention all the other needed information regarding your concern.
  • Then, the agent will contact you shortly to help you with your issue.

Singapore Airlines Phone Number: Contacts Information by Country

Singapore Airlines gives you different contact numbers for different destinations as you can directly make the call on that number and get expert assistance. You must go through the details if you need details about these numbers.

  • For Singapore, +65 6223 8888
  • For Canada, +1 416 945 0299
  • For France + 33 1 86 47 73 99
  • For Hong Kong +852 3077 3522
  • For India 1800 121 212
  • For Japan +81 3 4578 4088
  • For New Zealand, +64 9 282 0352
  • For Qatar, +974 4499 5741

Krisflyer Customer Service:  How Do I Contact KrisFlyer Singapore?

Suppose you want to gather information regarding your miles or renew your KrisFlyer program. Then, you can contact the Airline customer support by dialling the Singapore Airlines Krisflyer contact number and speaking to the human to provide the information regarding the miles you have earned. Otherwise, you can head with the mode mentioned below.

  • You can send an SMS to the Airline representative at +65 6789 8188 by mentioning your membership number, and the agent will provide you with the information regarding your miles and other information.
  • You can access your KrisFlyer account through your email or with the ten-digit KrisFlyer membership number and a numeric PIN, and there, you can locate all the information regarding your miles.
  • You can also email the Airline representative asking the agent to provide information regarding your KrisFlyer membership program.

Singapore Airlines PPS Club Contact: How Do I Contact the Singapore Airlines PPS Club?

Suppose you are a PPC Club member and want to contact customer support. In that case, you can send a text to Singapore Airlines PPS Club Contact number +6591848888, with “PPS enter your ten-digit PPC club membership code, and then you can request a callback from the assistant; you can also get in touch through the Singapore Air mobile application by following the below steps.

  • Open the SingaporeAir mobile application and log in with your account.
  • Head to the My Account” option from the bar.
  • Then click on the PPS contact button.
  • After that, you will be connected with the live person on the Airline shortly. 

What is the Difference Between PPS Club and KrisFlyer?

If you are a member of the PPC club, then you are also a member of KrisFlyer; the difference between both the PPC and the KrisFlyer is that the status of the PPC club is earned with the help of the amount you have spent on the premium cabins, first-class tickets and business class, and Singapore Airlines Kris flyer elite status id earned through flying.

How Do I Contact Singapore Airlines Customer Service in Singapore?

While being from Singapore, if you have reserved your flight seat with Singapore Airlines and you are looking forward to grabbing more information regarding the Airline services, then you get a hold of the live person of the Airline and narrate your issues and the human will help you with the assistance, there are different ways to get in touch with the agent but to connect instantly, head with the call process mentioned beneath.

  • Dial the Singapore Airlines Singapore customer care number +65 6223 8888.
  • Select your language and the accurate option from the IVR.
  • Discuss your issues with the human as he gets connected on the call.
  • The person will provide you with an answer to your query and guide you further.

Singapore Airlines Phone Number USA: How Can I Contact Singapore Airlines From the USA?

There are various places where Singapore Airlines operates flights, so if you are flying from the USA with this Airline. You want to contact the agent to ask him to make your flight reservation; then you can call Singapore Airlines customer service USA customer care number and ask the live person on the call to reserve your flight seat. There are various cities in the USA where you can reach the agent to communicate your doubts regarding the services; a few are mentioned below.

  • Houston: 1 (833) 727-0118.
  • Los Angeles: 1 (833) 727-0118.
  • New York: 1 (833) 727-0118.
  • San Francisco: 1 (833) 727-0118.
  • Seattle: 1 (833) 727-0118.

Singapore Airlines Phone Number Australia: How Do I Contact Singapore Airlines From Australia?

To get in touch with the representative of the Airline while being from Australia, you can dial the Singapore Airlines Customer Service Australia number and communicate directly with the human available on the call to help you with the issues you have been encountering with the Airline services if you are situated in the particular city of Australia then you can call on the Singapore Airlines phone number, few of the following are mentioned beneath.

  • Adelaide: +61 2 7209 4388.
  • Brisbane: +61 2 7209 4388.
  • Cairns: +61 2 7209 4388.
  • Darwin: +61 2 7209 4388.
  • Darwin: +61 2 7209 4388.
  • Melbourne: +61 2 7209 4388.
  • Perth: +61 2 7209 4388.
  • Sydney: +61 2 7209 4388.

How Do I Contact Singapore Airlines at Changi Airport?

Singapore Changi Airport is commonly known as Changi Airport, serves various passengers daily. If you find some trouble with your booking or cannot get the airport services, dial the Singapore Airlines phone number at Changi Airport at +65 6595 6868 and convey your concern to get the answer quickly over a phone call. If you need help contacting Singapore Airlines at Changi Airport, follow the steps below.

  • First, dial +65 6595 6868 and go to the IVR instructions on your phone carefully. 
  • Press 1 to select your language and 2 for general travel concerns.
  • Press 3 for new and existing bookings and 4 for check-in service.
  • Press 5 for lost and found and service and press * to quickly contact a live person from Singapore Airlines at Changi Airport.

What Kind of Issues Can Singapore Airlines Customer Service Resolve?

Singapore Airlines offers you various services, and if you are confronting any issue with them, then the Airline customer service team will help you out with your issues and provide you with assistance that would solve all your queries. A few of the services are cited below.

  • Airline reservation - while making the booking for your Singapore flight, if you get stuck in the booking process, then you can speak to the agent directly, and he will provide you with an instant solution and help you with the booking.
  • Ticket cancellation - Due to the plan's cancellation, if you are proceeding with the cancellation and overcoming an issue with the cancellation process, then you ask the agent to help you with the method, and he will resolve the problem.
  • Flight rescheduling - The airline's customer support also resolves the issue you face with rescheduling your flight. You can contact the agent; the human will provide the information needed to solve the issue.
  • Name change - if your name on the flight ticket has been mentioned incorrectly, then you can contact the Airline's customer service, and the human will solve your issue and help you make the changes to your name on the flight ticket.
  • Special assistance - during the time of making the reservation, if you have forgotten to add the special assistance, then you can connect to the Airline customer support and ask the human to provide you with the special assistance service and resolve the issue; the human will provide you with the service and help you with assistance.

Where Can I Complain About Singapore Airlines?

While encountering the issue with the Airline services, you can speak to the agent through the Singapore Airlines customer service number to complain to the live person about the consequences you have been facing with the Airline services, or else you can also fill in the feedback form located on the Airline website, to know the process look a the method cited below, read and proceed accordingly.

  • Open the Singapore Airlines official web page.
  • Move to the Contact Us option cited on the button on the home page.
  • You will locate the feedback option, tap on it, and the form will arise on the screen.
  • Enter your experience with the Airline service, and mention the flight details.
  • Briefly mention your concern and then send it to the Airline.
  • Shortly, the agent will reply with the reason for the inconvenience.

Singapore Airlines Customer Service: How Do I Request a Callback?

Several passengers do not have sufficient time to take assistance, but they also want to get the solutions to their queries. Then, in such a situation, they can use the callback form option as through this, they can send a callback request, and the representative can call the passenger at the given time. Any traveller must follow the points provided below if they do not have information about sending the callback request. 

  • Navigate the official website of Singapore Airlines 
  • Then, locate the Contact Us page and find out the call-back option
  • After that, tap on that, and a form will appear in which you have to mention the date and time of call back
  • Next, you have to mention the complete query and send that form
  • Last, the representative will communicate with you at your given time.

Some Tips For Smooth Interaction With Singapore Airlines Customer Representatives.

If you are looking for a smooth interaction with the customer support of Singapore Airlines, then you can head with the instructions labelled below.

  • One of the easiest and smoothest procedures to get in touch with the Airline's customer service is through a phone call; you can interact with the live person directly on the phone and get an instant solution to your queries.
  • Connect with the agent through live chat support, as you will get an instant revert on your query from customer support, which is the fastest mode to reach the human apart from the call process.
  • Visit the Singapore Airlines office and communicate with the live person of the Airline straightforwardly about your concerns if you fail to reach them through the mentioned modes.
  • You can reach out to customer support through social media applications, as this is also considered to be the smoothest procedure to get in touch with the Airline live person.


Singapore Airlines Customer Service: FAQs

Ques: Is Singapore Airlines customer service open 24 hours?

Ans: Yes, Singapore Airlines provides their travellers the facility of representatives for 24 hours as several passengers of this airline select the mid-night or early morning flights can take real-time assistance. Different modes are available, and all these are available for 24 hours. But still, the finest time to take assistance from Singapore Airlines representatives is between 04 AM to 09 AM as in these times; you will not need to face any long call issues because fewer passengers travel these times, so the call flow is low. 

Ques: How can I get hold of Singapore Airlines?

Ans: While connecting with the representatives of Singapore Airlines, if you are getting any long hold barrier, then in such a situation, you can try multiple options to get the hold-off. If you are unaware of these modes, you must go through the points below to get the hold-off. 

  • Press # or * key: After making a call, if you get the hold, you have to continuously press the * or # keys to indicate to the representatives that you are still on call and they have to assist you. 
  • Use PPS contact number: While connecting with the representatives on the general queries number, you get the hold only member's contact number; you can avoid the long use of this number issues. Only members who have KRISFLYER or PPS club members use this number. 
  • Go with alternative mode: There are multiple alternative modes of taking assistance, such as chat, social media handles, email, etc., using which you can assist and avoid the call hold. 

Ques: How do I connect my phone to Singapore Airlines?

Ans: Connecting your device with Singapore Airlines will help you to explore more features such as content magazines, in-flight menus, Wifi Portol, Games, KrisFlyer, etc. To connect your device with Singapore Airlines, go through the points below. 

  • Download the Singapore Airlines mobile application.
  • Then open the application page and choose the KrisWorld section
  • Next, you have to enter the code on your device
  • Lastly, you will be able to connect your device with Singapore Airlines.

Ques: Is a Covid test required for Singapore?

Ans: To travel with Singapore Airlines, you must provide a negative Covid test report for several destinations. You must follow all the Covid instructions, such as a face mask, hand sanitisers, etc., and your test must happen within 24 hours to 48 before the departure date. Still, you can reach Singapore Airlines customer service if you want any other details related to travel or Covid test on Singapore Airlines. 

Ques: Is Singapore Airlines Economy Class Good?

Ans: There are different seat types available at Singapore Airlines, such as business class, standard, economy class, etc., form you have to choose the seat type that is convenient for you. Selecting the option of Economy class on Singapore Airlines is one of the finest options as it will help you save money and get all the essential travel-related services. This is the finest option for regular travellers as while choosing this seat type; you will get a comfortable seat, an entertainment kit, one checked bag free, easy modifications, etc. But this seat type is only good for short-haul routes as you will not get enough space to lie down.

Ques: How to find a Singapore airline flight number?

Ans: If you book a flight ticket with Singapore Airlines and you need to find your flight number, then you need to follow the directions outlined below:

  • Open the official page of Singapore Airlines.
  • Tap on the login option. 
  • Fill out the KrisFlyer Number and password in the given section and press the search option.
  • Now click on the Manage Booking option and select the recent flight details.

 Ques: Where is Singapore Airlines at Changi Airport?

Ans: If you need to make a reservation with Singapore Airlines or want to check from where its flights depart, then you need to visit Terminal 3. All the flights of Singapore Airlines fly out from there, and you can also make a reservation there.

Ques: Can KrisFlyer members use the lounge?

Ans: Yes, you can access the Gold Lounges if you are an active member of the Elite KrisFlyer Program. Being a part of Star Alliance Gold, the lounges can be accessed by you even with Premium and Economy Class. You need to request the same by getting to the official webpage of the Airline. 

Ques: How do I get a free lounge on Singapore Airlines?

Ans: To get a free lounge on Singapore Airlines, you must enrol yourself in the Kris Flyer program. You can become a member by purchasing it at least four days before the departure of the flight. To get complete details for the same, you can contact the agent by calling the Singapore Airlines phone number. The representative will help you.

Ques: How do I make a claim with Singapore Airlines?

Ans: After making the reservation with Singapore Airlines, if you need to cancel it due to a medical emergency and also need a refund, then you can submit the refund form. Click on the Manage My Booking option. Type the details and then select the refund link. Complete the form, and you will get a claim.

Ques: How early can I check-in for Singapore Airlines?

Ans: The check-in time depends on the ticket under which you book your flight. You need to complete your check-in at least 3 hours before the flight's departure.

Ques: How early can I check-in for Singapore Airlines?

Ans: You can check your flight for Singapore Airlines between 48 hours to  1.5 hours before your flight departure and make your booking conveninet easily. 

Ques: How far in advance can I book a flight on Singapore Airlines?

Ans: Singapore Airlines allows you to book a flight within 11 months before the flight departure date. Hence, you can book Singapore Airlines flights very early and get a discounted flight ticket quickly.

Ques: How do I get KrisFlyer status?

Ans: When you earn at least 50,000 Elite miles within 12 months, you'll be upgraded to KrisFlyer Elite Gold. You can get the KrisFlyer status on the Singapore Airlines booking website by earning elite miles and later PPS value that you can check easily.

Related Post:

How to Change Singapore Airlines Flight Ticket, Name and Date?

How Do I Get a Refund From Singapore Airlines?

What Is The Baggage Allowance For Singapore Airlines?

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