How Do I Get Through To Turkish Airlines?

How Do I Speak To a Live Person at Turkish Airlines?

If you want to earn miles or redeem miles for a new booking for particular destinations, the Airline provides numerous ways to reach the Turkish Airlines customer service team. Airlines will gladly serve their travellers and assist them in resolving issues to make their journey relaxed and hassle-free. There are specific contact methods, such as phone numbers, Whatsapp, and Social Media Channels such as Facebook, Instagram, Twitter and LinkedIn.

How Do I Call Turkish Airlines Customer Service?

If you want to speak with a live person at Turkish Airlines, it is better to call the Airline customer service directly and ask the questions raised to get the correct answers. The passenger must follow the essential steps to connect with the Customer service Assistant over the call, which are explained here.

  • Dial the Turkish Airline's contact number, 212-463-63-63/+1-800-874 8875, to speak with the customer service executive who serves travellers so that they can easily access the information and answers.
  • Kindly Press 1 for the preferred language selection.
  • Press 2 to make new bookings for domestic or international destinations.
  • Press 3 to edit the required changes and cancel the booked flight tickets.
  • Press 4 for special assistance or additional services.
  • Press * to speak to the Customer service team Assistant.
  • Press 5 to get notifications about new policies.

We suggest that travellers wait for a few minutes to get linked with the customer service Assistant as it takes time due to the long waiting times. When the call gets connected, share the relevant problem with them to get the essential solution, considered the quickest communication channel.

Does Turkish Airlines Have Messaging?

Yes, Turkish Airlines travellers can get free and limitless messaging through applications like Whatsapp, Facebook Messenger, and iMessage. To use any of these, a person must be a Carriers Miles & Smiles loyalty program member. If the customer wants to get connected with the Virtual Assistant through Whatsapp, you need to follow the given steps.

  • Passengers must visit the Turkish Airlines' official website to speak to the Whatsapp Virtual Assistant.
  • Then browse the portal and tap help, where the get in touch icon lies.
  • The page will display the WhatsApp link at the top; click on it.
  • Now Select continues to chat.
  • Send the questions to the Virtual Assistant and receive the revert maximum within an hour.

Steps to text them through Facebook Messenger:

If you cannot connect with the Assistant over Whatsapp, the customer should prefer Facebook Messenger, accessible through the official website. To learn the complete process read the essential details.

  • Kindly go to Turkish Airlines' official website.
  • Scroll the portal and tap on the contact us page.
  • Now browse the page to the bottom and select the Facebook link.
  • Passengers should log in to the account and send the relevant questions.
  • The customer service Assistant will provide the necessary guidance.

Other Ways to Contact Turkish Airlines Customer Service:

There are several alternative ways to get the Turkish Airlines customer service executive, such as Social Media Channels and Contact forms. Passengers can use these methods regarding baggage queries, Miles&Smiles, Online Services, additional services, and more. Check the details to learn more about the contact form and Social Media.

Social Media Communication Channel: 

If you are looking for the instant revert contact method, it will be great to select the social media accessible on the website. Find the contact us page and browse it to the bottom, where you will find links for Instagram, Twitter, LinkedIn, Facebook, and more. Select the preferred link and log in to the account to discuss the query. The Virtual Assistant will take a maximum of an hour to revert. 

Contact Form: 

For those passengers who cannot connect with a support team representative on call then, we advise you to communicate with them through the contact form, which is accessible through the official website. You should know the mandatory steps to use the online form.

  • You must head towards the website and then select the help centre icon.
  • Then tap on the link which says that Turkish Airlines Help Center.
  • Select the category from the given choices of Baggage, Miles, Online Services, Additional Services, and more.
  • The customer should fill in the asked details and then proceed further to submit the form.'
  • The Assistant will review the case and reply within a few days.

Does Turkish Airlines Have 24-Hour Customer Service?  

Yes, Turkish Airlines offers 24-hour customer service if the passenger experiences any problem while requesting a refund. It will be great to directly call the Airline help desk agent at 800-874-8875, which aims to serve travellers 24 *7 to make the journey hassle-free.

Else the customers can also email them at

Turkish Airlines Customer Service: Contact Information

Airlines provide multiple essential contact numbers such as Baggage, lost and found, other countries, and cargo. If you want to inquire about additional Baggage or lost items, check the list to get all the essential information handy.

  • Turkish Airlines JFK International Airport Number: 800-874-2688, available from 4:30 to 11:30.
  • Turkish Airlines US Cargo phone number: 718-215-1120.
  • Airline Spain's general customer service number: 34-913-010-807.
  • Spain General Cargo Number: 34-93-478-7642.
  • Turkish Airlines city office phone number: 39-06-4521-3894.
  • Baggage Customer service number: 0699-749-849.


Turkish Airlines Customer Service: FAQs

Ques: How do I complain to Turkish Airlines?

Ans: If you want to share your travel experience or report any lost item complaint or refund request pending, then prefer the complaint form. A person can easily find the link on the official website, but you must know how to submit it. Else read the given details, which are listed down.

  • People should head toward the Turkish Airlines' official website.
  • Now you need to scroll the webpage and tap on the help section to find the get in touch option.
  • When the page opens up, the screen will show various options from which you need to click on the feedback or complaint form link.
  • Kindly enter the required information, such as personal details, a valid contact number or email address, and the problem description. 
  • Tap the submit icon, and then the Assistant will get back to you within a few days to update the status.

Ques: What number do I call to change my Turkish Airlines flight?

Ans: A passenger who has booked reservations with Turkish Airlines but now wants to change the booked itinerary details. You can easily make the required changes through Manage Booking, or the customer can call the Help Desk Assistant at 800-874-2688 during working hours, 4:30 to 11:30, to avoid inconvenience.

Ques: How do I call the Turkish Airlines call centre?

Ans: You are allowed to call the Turkish Airline call centre, which serves the passengers 24*7 to resolve the customer's problem before the scheduled flight departure to make their journey hassle-free. Dial the Turkish Airlines call centre number 800-874-2688, available 24 hours and seven days. Kindly follow the IVR instructions carefully and press the preferred key according to the query category.

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