ANA All Nippon Airways

ANA Reservation: Online Flight Booking

ANA Airways, or All Nippon Airways, is a Japanese airline that operates domestic and international flights. Also, the airline is known for its high levels of customer service and its commitment to safety and reliability. If you have any questions or need assistance with ANA reservations, you must continue to read this article because it helps you know more about ANA Airways, what they offer, and what you can do by connecting with it.

ANA Reservation Process: How To Book ANA Flight Ticket?

There are multiple ways to complete the ANA Reservation Process: online, through the mobile app, via phone, or at the airport office. To know about it, you must get through the below things.

Online Booking-

  1. Visit the homepage of ANA Airways.
  2. Continue to the ticket option and add the city airport of departure and arrival with your preferred dates.
  3. After that, choose the number of passengers and select the boarding class.
  4. Pawl on the "Find Flights," the scheduled flight details open, 
  5. Choose the flight as per your preference and continue to add the passenger details of Name, DOB, gender, nationality, passport number, or your contact info.
  6. Next, pay the booking fares to the airlines and receive its confirmation on your registered device. 

Phone Reservations-

If there are any issues with ANA Online Booking, a passenger can make a reservation by calling the ANA customer service at 1 (800) 235-9262. After linking the number, request to book by sharing all the recommended details with the airline person, confirm it by paying its charges, and get confirmation on your registered device in a few hours. 

In-Person Reservations-

Visit the ANA person at Shiodome City Center, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo 105-7140, and request a booking; share your name and contact information, dates, and travel times.

The number of passengers, the type of seating you prefer, or any special requests (such as dietary restrictions or wheelchair assistance) and confirm it by paying the appropriate fares.

Mobile App Booking-

  • Download the ANA Airways mobile app.
  • Sign in and continue to book, 
  • There, you have to add the departure & arrival city with dates, 
  • Mention the number of passengers and travel class, continue to search the flights,
  • Choose the flight of your choice, go next to add the passenger details, and continue to confirm the booking after payment.

Reservation Requirements 

To make an ANA Airways reservation, you will need the following information:

  • Passenger information- Name, date of birth, gender, nationality, passport number, and expiration date.
  • Flight information- Departure and arrival airports, travel dates, and number of passengers.
  • Payment information- Valid credit or debit card.
  • Contact information- Email address and phone number.
  • Special needs- Any special needs you or your travelling companions may have, such as wheelchair assistance or dietary restrictions.

ANA Booking Classes and Fare Options

ANA Airways offers four main booking classes for international flights: First, Business, Premium Economy, and Economy. Each class has its fare options, which vary in price and flexibility.

  • First Class- It is the most expensive booking class but offers the highest level of comfort and service. First-class passengers enjoy spacious seats with lie-flat beds, premium meals and drinks, and exclusive access to ANA lounges.
  • Business Class- It is a good option for travellers who want a more comfortable and relaxing flight experience without paying the high price of First Class. Business Class passengers enjoy priority boarding, comfortable lie-flat seats, and premium meals and drinks.
  • Premium Economy- It is a good compromise between Economy Class and Business Class. Premium Economy passengers enjoy more legroom than Economy Class passengers, wider seats, and better meals and drinks.
  • Economy Class- It is the most affordable booking class but offers the least amount of legroom and comfort. Economy Class passengers are still entitled to a free checked bag, meals, and drinks on board.

ANA Fare Options

ANA Airways offers a variety of fare options within each booking class. The most common fare options are:

  • Super Value: The cheapest fare option is also the least restrictive. Super Value fares are non-refundable and cannot be changed.
  • Special: It is a more expensive fare option than Super Value but also more flexible. Particular fares can be refunded or changed for a fee.
  • Basic: It is a more expensive fare option than Special but more flexible. Basic fares can be refunded or changed for a fee and include a free checked bag.
  • Full Flex: The most expensive fare option but also the most flexible. Full Flex fares can be refunded or changed without penalty.

ANA Mileage Club Memberships

The ANA Mileage Club is a loyalty program All Nippon Airways (ANA) and its partner airlines offer. Members can earn miles by flying on ANA and partner airlines, using ANA-affiliated credit cards, and shopping at participating retailers. Miles can be redeemed for various awards, including flights, upgrades, hotel stays, and merchandise. Thus, if you are looking to join the ANA Mileage Club Memberships, there are a few steps that you should follow.

  1. Visit the ANA website.
  2. Fill out an online application. Membership is free.
  3. Open to anyone over the age of 2. 
  4. Once you access the membership, you can start earning miles immediately.

ANA Mileage Club: How to Book ANA Flight With Points?

People who are frequent flyers with the airline can only earn points and make flight bookings by using those points. Instead of paying, you can use the points and book the flight tickets. The Procedure for booking the flight tickets by using the points is mentioned below: 

  • The first step is to move to the official website of ANA Airlines.
  • Now tap on the Mileage points option. 
  • Then, scroll down and click on the "Travelling" tab. 
  • Fill in all the necessary details. 
  • Apply the points value to the reservation.  
  • Submit and confirm the booking. 
  • The booking confirmation message will be sent to the phone number and email id. 

ANA Reservation Management: How Do I Manage My Booking?

After booking, a passenger can easily manage ANA booking; thus, to know about it, you must get through the content below.

Making Changes to Reservations- The ANA manage booking section allows changes in the ticket within only 24 hours of reservation for free, and it will take the changed fare if you make it after 24 hours of booking to 24 hours of flying the flight. Therefore, to do this, 

  • Navigate the ANA Site and continue to manage, 
  • Add your PNR number and last name, 
  • After that, continue to change options, make changes, 
  • And confirm it by paying the amendment fees to the airlines. 

Cancelling Reservation- A traveller can cancel the ANA flight from 24 hours of booking to 3 hours of flying. Therefore, cancellation within the booking time is complimentary, while after that, the airline will take the cancellation penalty. Thus, to do this, 

  1. Go to the manage section under the ANA Airways page.
  2. Look for the cancellation option to cancel the flight ticket with a specific reason.
  3. Pay the penalty to the airline and get a cancelled flight confirmation on your phone.

Refund Policies-

  • A traveller may be eligible for a full refund when the flight can be cancelled within 24 hours of reservation completion.
  • Full credit will be sent to you if you have any medical reason, government rules, doctor's appointment, or more reasons to cancel the flight.
  • You can't access the full refund on cancellation after 7 days of flying to 24 hours of flying.
  • If you have travel insurance, you are entitled to get a refund.
  • The partial refund is credited if you used the ticket portion when the airline cancelled the flight.
  • If there is a delay in the flight of more than 3 hours, you can request a refund.

Learn more: How Do I Get a Refund on My ANA Flight?

Seat Selection- ANA Airways offers advance seat selection, which you can do up to 48 hours before departure online, by calling, or from the airport. You must select your seat in advance to be assigned a seat at the airport on the day of your flight. Seat assignments at the airport are made on a first-come, first-served basis, so arriving early to get your preferred seat is essential. However, to select your seat in advance, 

  1. Go to the ANA website and log in to your account. 
  2. Then, click on "Manage My Reservation" and select your flight. 
  3. On the next page, you will see a seat map.
  4. Click on your preferred seat to select it.
  5. Pay the charges to reserve a seat and receive its notification on your device.

ANA Seat Upgrade- Sometimes, after making the reservations with the flight, the customer might feel that the existing ticket type will not provide the expected facilities and wants to upgrade the seat. The process to upgrade the seat is mentioned below: 

  • Navigate to the official homepage of ANA Airlines. 
  • Then, go to the "Manage Booking" section in the middle of the page.
  • After that, enter the necessary details (such as PNR number and last name). 
  • Flight details will appear on-screen.
  • Now you must click the "Seat Upgrade" option and choose another preferred seat. 
  • Select the class. 
  • Make the payment of the fare difference between the current and previous fares.
  • The confirmation message for an upgraded seat will be sent to your email id and phone number. 

Special Meal Requests

There are two main ways to make special meal requests:

  • When booking your flight: Most airlines allow you to make special meal requests when you book your ticket. It is the best way to ensure you get the meal you need, as airlines may have limited availability of special meals. To make a special meal request when booking your flight, do it online, through the airline's call centre, or at the airport check-in counter.
  • On board the flight: If you forgot to make a special meal request when booking your flight, you can still try to create one. However, it is essential to note that airlines may only be able to accommodate some requested meals, especially if the flight is full. If you need to make a special meal request on board, you can let a flight attendant know as soon as possible after boarding.

ANA Baggage Policy and Check-In

Before flying, if you want to add luggage to your flight, you must read the ANA baggage policy thoroughly because it states all the limitations and conditions of adding baggage to the ANA Airways flight.

  • Passengers can bear one carry-on bag and one personal item on board.
  • The carry-on luggage must not allowed more than 22 lbs (10 kg) in weight and 45 in (115 cm) in total linear dimensions (length + width + height).
  • The personal item must be small enough to fit under the seat in front of you. 
  • The number of checked bags is only accessible, and the weight limit per bag varies depending on the travel class and route.
  • Passengers in First Class and Business Class are allowed up to three checked bags, each weighing up to 32 kg (70 lbs), while in Premium Economy Class are allowed up to 2 checked bags, with a weight limit of up to 23 kg (50 lbs).
  • Passengers in Economy Class are allowed up to two checked bags, weighing up to 23 kg (50 lbs) on international flights and up to 20 kg (44 lbs) on domestic flights.
  • Passengers who exceed the free checked baggage allowance will be charged an excess baggage fee.
  • A number of items are prohibited from being brought on board Ana Airways flights, including dangerous goods, flammable liquids and solids, and firearms.

ANA Check-In: All Nippon Airways Online Check-in

To fly on the ANA flight, it is a must to complete the check-in and take the boarding pass because you cannot board the flight without this. Therefore, there are many options to check in with ANA Airways; you can learn about it by pursuing the down ways.

Online- The online check-in is available from 72 hours to 75 minutes after departing the flight; therefore, to make through online, you must,

  1. Go to the ANA Airways site
  2. Add the confirmation code and last name, 
  3. Track all the instructions for check-in 
  4. And continue to download the boarding pass on your phone.

Airport- ANA permits you to check-in at the airport within 4 hours to 75 minutes of departure time; for that, go to the airport check-in counter, share all the documents, and in a few time, it will be processed, you will get your boarding pass and print it by paying.

Kiosk- You can make a Kiosk check-in at the airport 2 to 3 hours flight, visit the kiosk section at the airport, pursue and complete all the steps which you will get on the screen by sharing your PNR Number or essential details after processing it, continue to take the boarding pass. After that, move for baggage checking at the security point. 

Carry-On Baggage Policy

  • Passengers can permittable to take 1 carry-on bag and 1 personal item on board.
  • The baggage can't exceed 22 lbs (10 kg) in weight and 45 in (115 cm) in total linear dimensions (length + width + height).
  • The personal item must be small enough to fit under the seat in front of you.

Special Items

  • Sharp objects like knives, scissors, and razor blades are generally not allowed in carry-on baggage.
  • Liquids and gels have to put in containers that are 3.4 ounces (100 milliliters) or less and must fit into a single, one-quart, clear, plastic zip-top bag.
  • Food is generally allowed in carry-on baggage, but there are some restrictions on certain items, such as fresh fruits and vegetables.
  • Most musical instruments are allowed in carry-on baggage, but some airlines may have restrictions on size and weight.
  • Some sports equipment, such as golf clubs, baseball bats, and tennis rackets, may be allowed in carry-on baggage, but some airlines may require checking them.
  • Medical devices, such as wheelchairs, crutches, and insulin pumps, are generally allowed in carry-on baggage. 

ANA Flight Routes and Destinations 

ANA Domestic Flights- ANA can offer domestic flights to 50 locations, like Shikoku, Osaka, Fukuoka, and more.

International Destinations- ANA flies to 25 international destinations in 12 countries around South and East Asia, Europe, and North America.

Popular Routes

ANA is the biggest airline in Japan, which operates the services through domestic and international routes. Here are some of ANA's most popular routes:

  • Domestic popular routes are from Tokyo (Haneda) to Osaka (Itami), Sapporo (Chitose), Fukuoka, Okinawa (Naha), and Osaka (Itami) to Fukuoka. 
  • International popular routes are from Tokyo (Haneda) to New York City (JFK), Los Angeles (LAX), San Francisco (SFO), Chicago (ORD), London (Heathrow), Paris (Charles de Gaulle), Frankfurt, Singapore, Bangkok, Seoul (Incheon), Shanghai (Pudong).

Codeshare Partnerships

ANA Airways has codeshare partnerships with many airlines within and outside the Star Alliance network. It means that passengers can book flights on one airline but fly on another and earn miles and other benefits on both airlines. Therefore, to book a codeshare flight, passengers can search for flights on the website of their preferred airline. The airline's website will show all available flights, including codeshare flights. Passengers can book their flight as usual.

Travel Tips with ANA 

A large number of people travel with ANA from all around the world. Suppose you have made an ANA Flight Reservation and want to experience a pleasant journey. Then make sure to have a look at these travel tips:

Travelling with children:

ANA allows passengers travelling with children early in the family check-in and boarding. So, take advantage of the opportunity and get settled in the cabin before the rest of the passengers. ANA also offers baby meals for children between 2 and 5 years of age; book the meal in advance online, if required.

Traveling with Pets:

Read the pet travel rules & regulations of the country of destination. Always carry the pet travel documents and vaccination certificate to have a smooth flying experience with your pet.

Special Assistance and requests:

ANA advises its passengers to inform the airline beforehand if a passenger requires special assistance at the airport. Give detailed information about the special assistance requirements and arrive early at the airport.

In-Flight Entertainment:

Passengers can download the ANA mobile application and get access to the in-flight entertainment services free of any charge.

ANA Reservation Rewards and Programs 

ANA is very popular for its ANA online Reservation reward and programs. Passengers can get a range of deals after becoming an ANA Mileage Club member.

ANA Mileage Club Benefits:

There are a lot of benefits to becoming a member of the ANA Mileage Club, such as discounts and offers on hotels and other services, easy bookings, department store gift cards and coupons, premium membership, etc.

ANA Mileage Club Tiers:

ANA has three levels of premium membership- Bronze, Platinum, and Diamond. The benefits of each membership type are different from one another. The yearly points decide the membership type: Bronze- 30,000 points, Platinum - 50,000 points, and Diamond- 100,000 points.

Earning and Redeeming Miles:

Passengers earn miles points by purchasing the services and products at ANA. These points can be redeemed for future flight or other service booking.

Promotions and Discounts:

ANA Mileage Club members benefit from a range of promotions and discounts. Passengers can get discounts on partner airlines, hotels, etc. Lounge access, priority check-in, upgrade points, awards, and a premium member service desk are some of the facilities and promotional discounts that the members benefit from at ANA.

What is the ANA reservation number?

ANA reservation number is a six-digit code containing a combination of half-width alphanumeric characters. The reservation number may differ if the passenger has booked the ticket through a travel agent or a third-party source. A reservation number is given when a flight ticket is successfully booked. It is essential to have the reservation number because, without it, the flight services can’t be accessed. Always remember that the e-ticket number is different from the reservation number. E-ticket is a 13-digit number that begins with 205.

ANA Reservation Policies

If you are making a reservation at ANA, then you must know the various ANA Reservation policies. These policies will give you the blueprint of ANA reservation. The basic policies are categorized in the pointers mentioned below.
Payment methods:
ANA allows its passengers to make payments using cash, credit/debit cards, and Miles.

If a passenger has bought extra baggage or other services, they can also make the payment at the airport.
Ticket terms and conditions:
The price of the tickets at ANA depends on the ticket type, flight route, and travel class.

The tickets bought from the website or via phone at ANA can only be modified or cancelled at ANA. 

If the ticket is bought from a third-party source, the source must be contacted to change the tickets.
Travel Insurance:
Passengers can buy travel insurance at ANA or through a third party to secure their trip.

If free cancellation is covered in the travel insurance, the cancellation can be made anytime, free of cost.
Group Bookings:
The minimum number of passengers required for a group booking is 10.

The names of the passengers travelling with a group ticket must be finalized 45 days before departure.

Deviation is not accepted in group bookings.

The last day to cancel/reduce without any penalty is 90 days prior to the flight departure.

ANA Reservation: FAQs

Ques: How far in advance can you book ANA flights?  

Ans: It is usually said that travellers must make flight bookings a few days before the departure of the flight. The airline allows passengers to make flight reservations 355 days and up to 96 hours before scheduled departure. You can start searching for the flight at least 30 days before the travel date to find your best flight. If you start looking for flight options daily and regularly, you will likely be able to grab the best airline deals. 

Ques: How to download ANA flight ticket?   

Ans: Sometimes, after making the flight reservation, the passenger finds it difficult to download the flight ticket. The process to download the flight ticket by online mode is mentioned here below:

  • Reach the official portal of ANA. 
  • Then, move to the "Manage Bookings" section. 
  • You need to enter the details of the booking reference number and the passenger's last name. 
  • Click on the "Find Booking" tab. 
  • Flight details will appear on-screen. 
  • Tap on the "Download Flight Ticket" link. 

The alternate way of downloading the flight ticket is from the email section. The customer can go to the email and search for the flight reservation's confirmation message. You can easily download the flight ticket by opening the email.

Ques: Where can I find my ANA confirmation number?   

Ans: Suppose the traveller cannot find the confirmation number of their flight reservation after booking the flight tickets. In that case, there is no need to worry about it, as one can get it easily without making any hard effort. You must know that the conformation number can be found through the mode by which you have made the reservation: 

  • If flight bookings are made directly from the airport at the ticket counter, the confirmation number can be found on the billing statement or the receipt issued at the cash register. 
  • If reservations are made through online mode, then the confirmation number can be found on the email address. 
  • When the flight reservations are made over a phone call, the confirmation number will be sent to the phone number and email ID.

Ques: How do I rebook a flight with ANA?

Ans: Travellers can rebook a flight with ANA either online through the website or via phone call at ANA customer service. The contact number for rebooking is 1-800-235-9262 (toll-free). Speak to an agent and ask them to rebook you on a flight. 

Ques: What is the minimum check-in time for ANA?

Ans: Passengers who are travelling internationally with ANA must complete the check-in at least 60 minutes prior to the departure. The minimum check-in time at Haneda Airport, for domestic as well as international flights, is 40 minutes before departure.

Ques: How do I confirm a reservation made with ANA? 

Ans: You can confirm your reservation at ANA through its official website. Go to the Help & Contact page; there, you will see inquiries about flight tickets. Click on Search reservation, and fill in your reservation number and name. Your flight details will be displayed on the screen. Or call ANA customer service and ask about the confirmation of your reservation.

Ques: How does the waitlist work on ANA?

Ans: The waitlist reservation service is only available to ANA Mileage Club members, and they can request a standby on the ANA website. Go to the ANA website, check the seat availability, and choose waitlist reservation. ANA will inform you regarding the confirmed stop two days prior to departure.

Ques: How do I change my flight date on ANA?

Ans: It is very easy to change the flight date on ANA; travellers need their reservation number to make the changes. Go to the ANA website, click on My Bookings, and enter your reservation number and name. Click on date change, choose from the available dates, and confirm. Pay the fare difference and date change fee and the date will be changed.

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